Frequently Asked Questions
Frequently Asked Questions
Purchases
How can I purchase the card deck?
You can purchase Desté card deck with international shipping directly through our website using this purchase link. Simply add the item to your cart and proceed to checkout.
For orders from Türkiye, you can purchase at Shopigo or Petra Gayrettepe.
What languages is Desté available in?
Our Deste deck is currently available in English only.
While the Turkish version is sold out and won't be in print for a while, you can follow us on Instagram @thisisdeste for the latest updates.
Is the Turkish version of Deste in stock?
Turkish version is currently out of stock and won't be in print for a while. Stay tuned for updates by following us on Instagram @thisisdeste.
Can I return an opened deck?
Unfortunately, we do not accept returns for opened decks unless faulty. Please ensure that you are completely satisfied before opening your deck.
Shipping
Do you offer international shipping?
Yes, we offer international shipping! It's free shipping within the UK, and varying prices for the rest of the world.
For detailed information and shipping fees click here.
Do you ship to Türkiye?
Currently, we do not ship to Turkey.
However, you can find the English version of the deck at Shopigo or Petra Gayrettepe.
How long does shipping take for the card deck?
Shipping duration varies by location. For UK orders, it usually takes 2-3 business days after processing. International shipping times depend on the destination.
Up-to-date shipping estimates are listed on the checkout page.
Oracle Cards
What are oracle cards for?
Think of oracle decks as a close relative to tarot. These beautifully illustrated cards provide guidance and affirmations to keep you on your desired path. The Desté deck, specifically crafted for this purpose, offers insights and reminders.
What is the difference between a tarot deck and an oracle deck?
While both tarot and oracle decks offer guidance, they differ in structure and origin. Our Desté deck is an oracle deck tailored for the specific purpose of self discovery, standing out with its unique features and themes.
What is the difference between Desté and other oracle cards?
Desté stands out due to its unique features, themes, and artistic style. It's designed to provide distinctive qualities and benefits for users. With an inclusive tone, Desté fosters a welcoming space, guiding users on a journey of self-discovery. It goes beyond traditional oracle decks by helping users understand themselves better, challenging and transforming limiting beliefs, ultimately assisting them in aligning with the natural flow of their lives.
What to do with a new oracle deck?
When you receive your new Desté oracle deck, take a moment to connect with it on a deeper level. Inside the accompanying handbook, you'll discover a dedicated chapter that intricately explains various methods to establish a meaningful connection with the cards. Some prefer to start by cleansing the deck or bonding with the cards through meditation. Explore the handbook to find a ritual that resonates with you, providing not just a deck of cards but a personalized guide to enhance your experience and connection with Desté.
How do I cleanse my oracle cards?
Cleansing your cards can involve methods such as smudging, moonlight exposure, or intention-setting. Choose a method that aligns with your beliefs or intuition.
How often should you use your oracle cards?
Cleansing your cards can involve methods such as smudging, moonlight exposure, or intention-setting. Choose a method that aligns with your beliefs or intuition.
What words to use to set intentions?
Setting intentions is personal. Choose words or sentences that resonate with your goals or desires, focusing on clarity and positivity. For instance, you might set an intention to gain insight into a challenging situation at work, seeking guidance on fostering stronger relationships, or focusing on personal growth.
App
How do I download the app?
The app is now available to download from the App Store. Click here to download.
Why the waitlist?
The waitlist ensures a smooth gradual roll-out of our app, making it available to more Desties each day while providing the best experience.
How do I join the waitlist for the app?
Joining the waitlist is simple! Simply download the app and sign up with your AppleID. You'll receive updates and priority access when the app launches.
When will the app be available for those on the waitlist?
We're on a gradual roll-out schedule and are making the app available to more Desties each day. Thank you for your incredible patience.
How much does a subscription cost?
The app is free to download. For free, you'll be able to get guidance from the cards once per month and 7 days of journaling. Additional features may have in-app purchases or subscription options.
What is your refund policy?
Refunds for the app are handled through the App Store. Refer to our detailed refund policy page or try this link for requesting a refund on the Apple App Store.
Are my journal entries private and secure?
Yes, absolutely.
Your journal entries are private and secure. We prioritize the confidentiality and security of your data. Please review our privacy policy for more information.
Why do you only have Apple sign-in?
Our focus on Apple sign-in aims to provide a seamless and secure experience. We're continually exploring additional sign-in options for convenience.
Contact
How do i contact you?
You can contact us through email (hey@thisisdeste.com) or direct message on Instagram (@thisisdeste). We're here to assist you with any queries or concerns.
Purchases
How can I purchase the card deck?
You can purchase Desté card deck with international shipping directly through our website using this purchase link. Simply add the item to your cart and proceed to checkout.
For orders from Türkiye, you can purchase at Shopigo or Petra Gayrettepe.
What languages is Desté available in?
Our Deste deck is currently available in English only.
While the Turkish version is sold out and won't be in print for a while, you can follow us on Instagram @thisisdeste for the latest updates.
Is the Turkish version of Deste in stock?
Turkish version is currently out of stock and won't be in print for a while. Stay tuned for updates by following us on Instagram @thisisdeste.
Can I return an opened deck?
Unfortunately, we do not accept returns for opened decks unless faulty. Please ensure that you are completely satisfied before opening your deck.
Shipping
Do you offer international shipping?
Yes, we offer international shipping! It's free shipping within the UK, and varying prices for the rest of the world.
For detailed information and shipping fees click here.
Do you ship to Türkiye?
Currently, we do not ship to Turkey.
However, you can find the English version of the deck at Shopigo or Petra Gayrettepe.
How long does shipping take for the card deck?
Shipping duration varies by location. For UK orders, it usually takes 2-3 business days after processing. International shipping times depend on the destination.
Up-to-date shipping estimates are listed on the checkout page.
Oracle Cards
What are oracle cards for?
Think of oracle decks as a close relative to tarot. These beautifully illustrated cards provide guidance and affirmations to keep you on your desired path. The Desté deck, specifically crafted for this purpose, offers insights and reminders.
What is the difference between a tarot deck and an oracle deck?
While both tarot and oracle decks offer guidance, they differ in structure and origin. Our Desté deck is an oracle deck tailored for the specific purpose of self discovery, standing out with its unique features and themes.
What is the difference between Desté and other oracle cards?
Desté stands out due to its unique features, themes, and artistic style. It's designed to provide distinctive qualities and benefits for users. With an inclusive tone, Desté fosters a welcoming space, guiding users on a journey of self-discovery. It goes beyond traditional oracle decks by helping users understand themselves better, challenging and transforming limiting beliefs, ultimately assisting them in aligning with the natural flow of their lives.
What to do with a new oracle deck?
When you receive your new Desté oracle deck, take a moment to connect with it on a deeper level. Inside the accompanying handbook, you'll discover a dedicated chapter that intricately explains various methods to establish a meaningful connection with the cards. Some prefer to start by cleansing the deck or bonding with the cards through meditation. Explore the handbook to find a ritual that resonates with you, providing not just a deck of cards but a personalized guide to enhance your experience and connection with Desté.
How do I cleanse my oracle cards?
Cleansing your cards can involve methods such as smudging, moonlight exposure, or intention-setting. Choose a method that aligns with your beliefs or intuition.
How often should you use your oracle cards?
Cleansing your cards can involve methods such as smudging, moonlight exposure, or intention-setting. Choose a method that aligns with your beliefs or intuition.
What words to use to set intentions?
Setting intentions is personal. Choose words or sentences that resonate with your goals or desires, focusing on clarity and positivity. For instance, you might set an intention to gain insight into a challenging situation at work, seeking guidance on fostering stronger relationships, or focusing on personal growth.
App
How do I download the app?
The app is now available to download from the App Store. Click here to download.
Why the waitlist?
The waitlist ensures a smooth gradual roll-out of our app, making it available to more Desties each day while providing the best experience.
How do I join the waitlist for the app?
Joining the waitlist is simple! Simply download the app and sign up with your AppleID. You'll receive updates and priority access when the app launches.
When will the app be available for those on the waitlist?
We're on a gradual roll-out schedule and are making the app available to more Desties each day. Thank you for your incredible patience.
How much does a subscription cost?
The app is free to download. For free, you'll be able to get guidance from the cards once per month and 7 days of journaling. Additional features may have in-app purchases or subscription options.
What is your refund policy?
Refunds for the app are handled through the App Store. Refer to our detailed refund policy page or try this link for requesting a refund on the Apple App Store.
Are my journal entries private and secure?
Yes, absolutely.
Your journal entries are private and secure. We prioritize the confidentiality and security of your data. Please review our privacy policy for more information.
Why do you only have Apple sign-in?
Our focus on Apple sign-in aims to provide a seamless and secure experience. We're continually exploring additional sign-in options for convenience.
Contact
How do i contact you?
You can contact us through email (hey@thisisdeste.com) or direct message on Instagram (@thisisdeste). We're here to assist you with any queries or concerns.
Purchases
How can I purchase the card deck?
You can purchase Desté card deck with international shipping directly through our website using this purchase link. Simply add the item to your cart and proceed to checkout.
For orders from Türkiye, you can purchase at Shopigo or Petra Gayrettepe.
What languages is Desté available in?
Our Deste deck is currently available in English only.
While the Turkish version is sold out and won't be in print for a while, you can follow us on Instagram @thisisdeste for the latest updates.
Is the Turkish version of Deste in stock?
Turkish version is currently out of stock and won't be in print for a while. Stay tuned for updates by following us on Instagram @thisisdeste.
Can I return an opened deck?
Unfortunately, we do not accept returns for opened decks unless faulty. Please ensure that you are completely satisfied before opening your deck.
Shipping
Do you offer international shipping?
Yes, we offer international shipping! It's free shipping within the UK, and varying prices for the rest of the world.
For detailed information and shipping fees click here.
Do you ship to Türkiye?
Currently, we do not ship to Turkey.
However, you can find the English version of the deck at Shopigo or Petra Gayrettepe.
How long does shipping take for the card deck?
Shipping duration varies by location. For UK orders, it usually takes 2-3 business days after processing. International shipping times depend on the destination.
Up-to-date shipping estimates are listed on the checkout page.
Oracle Cards
What are oracle cards for?
Think of oracle decks as a close relative to tarot. These beautifully illustrated cards provide guidance and affirmations to keep you on your desired path. The Desté deck, specifically crafted for this purpose, offers insights and reminders.
What is the difference between a tarot deck and an oracle deck?
While both tarot and oracle decks offer guidance, they differ in structure and origin. Our Desté deck is an oracle deck tailored for the specific purpose of self discovery, standing out with its unique features and themes.
What is the difference between Desté and other oracle cards?
Desté stands out due to its unique features, themes, and artistic style. It's designed to provide distinctive qualities and benefits for users. With an inclusive tone, Desté fosters a welcoming space, guiding users on a journey of self-discovery. It goes beyond traditional oracle decks by helping users understand themselves better, challenging and transforming limiting beliefs, ultimately assisting them in aligning with the natural flow of their lives.
What to do with a new oracle deck?
When you receive your new Desté oracle deck, take a moment to connect with it on a deeper level. Inside the accompanying handbook, you'll discover a dedicated chapter that intricately explains various methods to establish a meaningful connection with the cards. Some prefer to start by cleansing the deck or bonding with the cards through meditation. Explore the handbook to find a ritual that resonates with you, providing not just a deck of cards but a personalized guide to enhance your experience and connection with Desté.
How do I cleanse my oracle cards?
Cleansing your cards can involve methods such as smudging, moonlight exposure, or intention-setting. Choose a method that aligns with your beliefs or intuition.
How often should you use your oracle cards?
Cleansing your cards can involve methods such as smudging, moonlight exposure, or intention-setting. Choose a method that aligns with your beliefs or intuition.
What words to use to set intentions?
Setting intentions is personal. Choose words or sentences that resonate with your goals or desires, focusing on clarity and positivity. For instance, you might set an intention to gain insight into a challenging situation at work, seeking guidance on fostering stronger relationships, or focusing on personal growth.
App
How do I download the app?
The app is now available to download from the App Store. Click here to download.
Why the waitlist?
The waitlist ensures a smooth gradual roll-out of our app, making it available to more Desties each day while providing the best experience.
How do I join the waitlist for the app?
Joining the waitlist is simple! Simply download the app and sign up with your AppleID. You'll receive updates and priority access when the app launches.
When will the app be available for those on the waitlist?
We're on a gradual roll-out schedule and are making the app available to more Desties each day. Thank you for your incredible patience.
How much does a subscription cost?
The app is free to download. For free, you'll be able to get guidance from the cards once per month and 7 days of journaling. Additional features may have in-app purchases or subscription options.
What is your refund policy?
Refunds for the app are handled through the App Store. Refer to our detailed refund policy page or try this link for requesting a refund on the Apple App Store.
Are my journal entries private and secure?
Yes, absolutely.
Your journal entries are private and secure. We prioritize the confidentiality and security of your data. Please review our privacy policy for more information.
Why do you only have Apple sign-in?
Our focus on Apple sign-in aims to provide a seamless and secure experience. We're continually exploring additional sign-in options for convenience.
Contact
How do i contact you?
You can contact us through email (hey@thisisdeste.com) or direct message on Instagram (@thisisdeste). We're here to assist you with any queries or concerns.